Treatwell Pro (formerly Treatwell Connect) combines salon software with a large booking marketplace across several European countries. Below is the point-by-point comparison, with a source URL for every claim about Treatwell.
| MyWest | Treatwell Pro | |
|---|---|---|
| Price | EUR 29 per month excluding VAT (EUR 35.09 incl. VAT in the Netherlands), one flat fee for every feature | From EUR 35/month (Starter plan), payable monthly or annuallyBron: treatwell.nl/en/partners/pricing |
| Commission on your revenue | No, never — a flat monthly fee | 35% on a new client's first booking via the marketplace, 0% on repeat bookings; plus a 2% processing fee on online prepaymentsBron: treatwell.nl/en/partners/pricing |
| Contract | Cancel any month, no minimum term and no annual contract | Monthly or annual billing is possible; the exact notice period per country is not clear from the pricing pageBron: treatwell.nl/en/partners/pricing |
| Languages | 6 languages (Dutch, French, German, English, Spanish, Italian) for 7 countries, each with the correct VAT regime | Active in at least 13 countries/regions (incl. UK, Ireland, Netherlands, Belgium, Germany, France, Spain, Italy, Portugal, Greece); a full list of in-app languages was not foundBron: treatwell.nl/en/partners/pricing |
| Card terminal | Mollie Terminal, built since September 2026 for the Netherlands, Belgium, Germany, France and Italy | A 'digital POS solution' is mentioned, without a specific terminal brand or priceBron: treatwell.nl/en/partners/pricing |
| Online booking | Your own booking link per salon (mywest.app/your-salon), a five-step booking flow based on real-time availability | A 'Book now' button for your own website and social media, plus visibility on the Treatwell marketplaceBron: treatwell.nl/en/partners/pricing |
| Reminders | Automatic email reminder for every appointment; SMS and WhatsApp are planned but not built yet | Unlimited email reminders included; SMS or WhatsApp as a reminder channel is not mentionedBron: treatwell.nl/en/partners/pricing |
| Switching clients over | Automatically recognises exports from 8 named competitors (incl. Salonized, Treatwell, Fresha, Booksy) plus any other CSV or Excel file; reversible within 24 hours | Only basic data and technical notes are carried over, and Treatwell's own support team runs the import rather than you doing it yourselfBron: treatwell.nl/en/partners/pricing |
| Support | Email support; no phone or live chat | Treatwell Connect/Pro Help Centre (knowledge base); no phone or chat listed on the pricing pageBron: treatwell.nl/en/partners/pricing |
Comparison based on our own research and the providers' official pricing pages (where a page rendered no readable content without JavaScript, a well-known industry publication was used as a secondary source, marked below). Checked on 9 September 2026. Prices, commissions and terms change; always confirm current terms with the provider before deciding.
Never any commission — Treatwell charges 35% on every new marketplace client's first booking
One flat EUR 29/month instead of from EUR 35/month plus commission
You run your own import within 24 hours, instead of waiting for the provider's support team to do it
Automatic email reminders are included, just like with Treatwell
35% on the first booking of every new client who arrives via the Treatwell marketplace, and 0% on repeat bookings from clients you already had (source: treatwell.nl/en/partners/pricing). MyWest never charges commission, however a client books.
Treatwell Pro's starter plan costs from EUR 35/month, on top of which comes commission on new marketplace clients (source: treatwell.nl/en/partners/pricing). MyWest costs EUR 29/month excluding VAT, with no commission.
Yes, MyWest automatically recognises a Treatwell export when importing your client database, alongside CSV and Excel files from other systems.
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